Terms and Conditions

Welcome to Venus Underwear. By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.


1. General Information

Venus Underwear is an online store offering women’s lingerie and apparel. These terms apply to all visitors, customers, and users of our website.


2. Orders & Payments

  • All prices are listed in USD.

  • We accept secure payments via Visa, MasterCard, JCB, and PayPal.

  • Orders are confirmed via email upon successful payment.

  • Venus Underwear reserves the right to cancel or refuse any order at our discretion.


3. Shipping & Delivery

  • We ship worldwide.

  • Orders over $50 qualify for free shipping.

  • Estimated delivery time: 10–15 business days.

  • Delays may occur due to customs or unforeseen circumstances.


4. Returns & Exchanges

  • Items may be returned or exchanged within 14 days of delivery.

  • Products must be unworn, unwashed, and in original condition.

  • Certain items (e.g., panties) are non-returnable for hygiene reasons unless faulty.

  • See our full Return & Exchange Policy for more details.


5. Intellectual Property

All content on our website — including images, logos, text, and design — is the property of Venus Underwear and may not be copied or used without written permission.


6. Privacy Policy

We respect your privacy and protect your data. Please refer to our Privacy Policy to learn how we handle your information.


7. Limitation of Liability

Venus Underwear shall not be liable for any indirect or incidental damages resulting from the use or misuse of our products or services.


8. Governing Law

These terms shall be governed by and interpreted under the laws of the country in which Venus Underwear operates.


9. Contact

For questions about these Terms and Conditions, please contact us at:
📧 [email protected]

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