Return & Exchange
At Venus Underwear, your satisfaction is our priority. If you’re not in love with your purchase, we make returns and exchanges easy.
✅ Return Conditions
You can return or exchange items within 14 days of receiving your order.
Items must be unworn, unwashed, and in their original condition and packaging.
For hygiene reasons, we cannot accept returns on panties or bodysuits unless the item is defective.
🔁 How to Return or Exchange
Email us at [email protected] with your order number and reason for return.
Our team will provide you with return instructions and a return address.
Once we receive your return, we’ll process your refund or exchange within 5–7 business days.
💬 Questions?
We’re happy to help!
Contact us at [email protected] for assistance with sizing, product concerns, or shipping issues.