FAQ – Frequently Asked Questions

Got questions about sizing, shipping, or returns?
Check out our Frequently Asked Questions to find quick answers about orders, payment, and product care.

👉 Still need help? Email us at [email protected]

1. What is your shipping time?

We ship worldwide. Orders typically arrive within 10–15 business days.
Shipping is free on all orders over $50.

2. How do I know my size?

Our products fit true to size, but if you’re unsure, feel free to contact us at [email protected]. We’re happy to help you find your perfect fit.

3. What payment methods do you accept?

We accept the following secure payment methods:

  • Visa

  • MasterCard

  • JCB

  • PayPal

All transactions are encrypted for your safety.

4. Can I return or exchange an item?

Yes! You can return or exchange any item within 14 days of receiving your order. Items must be unworn, unwashed, and in original condition.

5. Do you offer wireless bras or seamless options?

Absolutely. Many of our bras are wireless, seamless, and designed for everyday comfort. Look for product tags or filters while shopping.

6. How do I care for my lingerie?

To make your lingerie last longer, we recommend:

  • Hand wash or use a lingerie bag in cold water

  • Use mild detergent

  • Air dry (avoid tumble drying)

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